Kerstin, the Verk Vault agent KE

Verk Vault

Kerstin

Keeps the knowledge straight

Every other agent is only as good as what it knows. Kerstin owns that: one verified store of specifications, prices, lead times, warranty terms, planning answers and standard responses, and the job of keeping it true.

What it does

  • Holds one verified source of truth: specs, pricing, lead times, terms, FAQs
  • Flags contradictions, such as two documents that disagree about the same product
  • Spots gaps: questions customers keep asking that nothing in the Vault answers
  • Coaches the other agents so they answer from the Vault rather than improvising
  • Keeps imported documents in sync when the source changes

What it will not do

  • Invent an answer when the Vault is silent. It escalates instead
  • Publish anything customer-facing without a human approving the source first

When Kerstin finds a gap, a person fills it once and every agent gets it right from then on.