RI Verk Chat
Rikke
Answers while you sleep
Most enquiries arrive outside working hours or while your team is on the shop floor. Rikke picks them up, answering properly from the Vault, in the visitor’s own language, and finding out what they actually need before handing over.
What it does
- Answers product, spec, delivery and lead-time questions from verified knowledge
- Works in five languages and replies in the one the visitor used
- Qualifies: project, timeline, budget range, whether they are trade or end customer
- Captures the enquiry into the CRM with the whole conversation attached
- Hands to a human the moment the conversation is worth a human
What it will not do
- Quote prices it has not been given, or promise lead times it cannot verify
- Keep talking to someone who has asked for a person
A qualified conversation lands with your team, already summarised.